Returns & Exchanges

At Pasta Reggio, we take pride in the quality of our artisanal products; if you are not completely satisfied with your purchase, you may return non-perishable items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and details regarding the item you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit back to our facility.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked courier service to send the package to our designated returns warehouse in Reggio Emilia.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.